We make requesting support from our Staff very easy by operating a variety of channels, but most central to your support experience is our super-simple tickets plugin. When making a ticket, please remember that your precise location is included with the ticket. You can make your problems faster for us to solve by recording your tickets from the most appropriate spots! Please make sure you are familiar with the Smellycraft rules if you believe you are reporting a violation.
All you have to do is type /ticket and follow the command with a description of the problem. We automatically save a copy of all your game data with each ticket.